We offer free worldwide delivery. The prices that you see on this website INCLUDE all import duties and clearance fees. However, please bear in mind that you might be responsible for other duties that your country charges for international shipments and necessary to release your order from the local customs upon arrival
We'll send you an order confirmation e-mail as soon as we have received your order and payment. If an item is in stock, it will be shipped within 4; delivered within 4-10 business days. Your Special Orders and Pre-Order items, on the other hand, will be produced after your purchase, and they will be delivered within 14 days. We'll send you a tracking number via e-mail as soon as your order is shipped.
EXCHANGE & RETURN
MYBESTFRIENDS accepts the exchanges / returns of any unused product within 14 days from delivery. However, 'Special Orders' cannot be exchanged or returned.
Please bear in mind that the return shipments needs to be tracked and paid by the customer. We also expect the returned products to be undamaged and in their original packaging.
MYBESTFRIENDS should be notified within 2 business days in case of any incorrect or faulty item.
You'll get an e-mail as soon as we receive your return, and we will inspect the condition of the returned product. All lawful refunds will reimbursed within 10 business days.
To arrange an exchange or return, please e-mail us at firstname.lastname@example.org